![]() ![]() If this doesn't fix the problem, refer to the instruction manual for the wireless router. Perform wireless setup again after about 2 minutes.Perform the setup using another setup method.Ĭannot find a wireless router during setup.Ĭannot connect because multiple wireless routers are connecting to the printer.Check the security settings and start the setup again.Press the printer's Black or Color button to resolve the error.When changing the network configuration, specify a unique subnet range for the wireless direct and the wireless network to prevent a conflict.įor details on changing the network configuration, refer to the documentation for your wireless router. Disable the wireless direct or change the wireless network configuration.IP address and subnet mask are conflicting. Replace the empty ink cartridge immediately after printing.The function for detecting the remaining ink level will be disabled.To finish a print job, press the printer's Stop button for at least 5 seconds with the ink cartridge installed. P rinting can continue under the ink out condition.Replace the ink cartridge and close the cover. ![]() If the error isn't resolved, the cartridge may be damaged.If you want to cancel printing, press the printer's Stop button.The cartridge may not be installed properly or may not be compatible with this printer. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.If you want to finish to print without this function, press the printer's Stop button for at least 5 seconds.The function for detecting the remaining ink level is disabled. Make sure genuine Canon FINE cartridges are installed properly for all colors.Check the message shown on your computer.If you print with CREATIVE PARK PREMIUM contents: Pull out the paper tray extension and paper output tray.Ĭannot perform printing with current print settings.Make sure the protective material and tape have been removed from the FINE cartridge holder. Protective material or tape may still be attached to ink cartridge holder. Press the printer's OK button to continue printing. Ink cartridge is compatible with the printer.Appropriate ink cartridge is installed.Push up on the cartridge until it clicks into place, then close the cover.īoth cartridges must be installed to use the printer or scanner.Make sure the cartridges are compatible with the printer, and if needed, replace FINE cartridges.Open the cover and remove the ink cartridges.Pull out the paper output tray and tray extension.To verify your support options please create or log into your Canon Account. Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 86.Please create or log into your Canon Account to obtain service. Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options.There are two options currently available to you. If you were able to remove the paper jam but the error remains, or if the jam cannot be removed, your printer will require servicing. Watch a video about how to remove paper jam. Press the printer's OK button to resume.If paper remains inside the printer, slowly pull out the paper with both hands and close the cover.Close the cover and r estart the print job.Don't open or close the cover during printing.Follow the instructions on the computer screen to print the other side.Press the printer's Paper Select button to select the paper size in the rear tray.Align the paper guide with the paper stack.Printing one side is complete if you are performing manual duplex printing. The Error Codes and Support Codes listed in the table below provide helpful information about various errors and how to fix them. Understand and resolve Support and / or Error Codes If the LCD displays flashing / alternating zeros, the front cover may be open. A steady " 0" on the display is normal, not an error. ![]()
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